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What kind of technical support do I get?

By sagenextadmin

Nov 15, 2018

We have a team of cloud computing experts that are available round-the-clock via live chat, email (support@thesagenext.com) and telephone (+1.801.610.6141 – Toll Free) to offer professional assistan

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Can my add-ons be hosted?

By sagenextadmin

Nov 15, 2018

Yes, of course. You can get as many add-ons hosted as you like at very nominal charges.

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What are the software solutions that I get free over the hosted platform?

By sagenextadmin

Nov 15, 2018

Well, there are plenty of software and tools such as MS Office, Internet Browser, Document Reader, Printing Utility and others that you get absolutely free of charges.

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Can decade old software be hosted on the cloud?

By sagenextadmin

Nov 15, 2018

Yes. Any software, irrespective of their version, type or size, can be hosted on the cloud with ease.

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Can I use my own software on the cloud?

By sagenextadmin

Nov 15, 2018

Of course, you can host your own software on the cloud without any issues whatsoever.

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Do I need to install anything on my local desktop?

By sagenextadmin

Nov 15, 2018

No. You don’t need to install anything on your local desktop as we setup everything on the cloud to provide you remote access to your accounting applications and data.

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Will I go offline if your datacenters go down for scheduled maintenance?

By sagenextadmin

Nov 15, 2018

No. we have multiple data centers in US. Even if one of our data centers go down for maintenance, your important information stored on the other data centers ensure that your business is up and runnin

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Do you have any kind of contracts or terminal policies associated with your hosting plans?

By sagenextadmin

Nov 15, 2018

No, there are no any contracts associated with our hosting plans. Also, users are allowed to terminate the services according to their personal choice without getting stuck in any complications relate

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Can I scan documents to my server?

By sagenextadmin

Nov 15, 2018

Of course, you can. Our highly reliable cloud hosting environment supports most of the scanners makes and models.

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Can I print documents from my server?

By sagenextadmin

Nov 15, 2018

Yes, you can without any worries. While setting up the Remote Desktop, we focus on universal printing techniques, which allow you to access and print documents from your local printer easily.

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