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How to Fix QuickBooks Error 6190-816: Step-by-Step GuideQuickBooks · Apr 14th 2025 · 7 Min read

How to Fix QuickBooks Error 6190-816: Step-by-Step Guide

Managing your finances with QuickBooks is usually smooth and efficient until unexpected errors pop up and bring your workflow to a halt. One such common issue faced by users is QuickBooks Error 6190-816, which occurs when trying to open a company file in multi-user mode. This frustrating error not only disrupts your accounting process but can also raise concerns about data accessibility and file integrity.


What is the QuickBooks Error 6190-816?

User’s are likely to receive codes -6190 and -816 when another user is logged in to the company file in a single user mode. There are multiple ways to resolve the error codes:

  1. Ensure that QuickBooks release is up to date. 
  2. Rename your ND and TLG file, in order to repair the damaged company files.

How to Resolve the Error 6190-816?

Solution 1: Rename the ND and TLG files.

To Repair the company’s damaged data files, rename the ND and TLG files. Follow the below steps to do the same:

  1. Open the folder comprising the company file.
  2. Locate the files with the same file name as your company files but with extensions.ND and.TLG.
    • company_file.qbw.nd
    • company_file.qbw.tlg
  3. Double-click each file and choose Rename.
  4. Add the word OLD at the end of each file name. 

For instance: company_file.qbw.nd.OLD

  1. Open QuickBooks again and sign in to your company file to check whether the issue is resolved or not.

Solution 2: Update QuickBooks

Make sure that the QuickBooks software is updated with the latest version.

  • Close the company file and then quit QuickBooks.
  • Right-click the application desktop icon.
  • Select Run as administrator.
  • Go to the “No Company Open” screen.
  • Navigate to the Help menu and choose Update QuickBooks…

By following the above process, you can easily resolve the QuickBooks Error 6190-816 easily by achieving productive outcomes. 

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