Ah..!! Have you gotten stuck again? We know how icky it gets when you’re in full flow of your work and then you are abruptly interrupted with an error. Well, don’t sweat! Your internet search has guided you to just the right place. Sagenext is an industry leader in QuickBooks cloud hosting and our QuickBooks support team is here to help you in troubleshooting the QuickBooks Error -6189, 816 when you see it in QuickBooks Desktop.
Your accounting data is absolutely safe, rather there is an issue with your multi-user network when you see the message “An error occurs when QuickBooks tried to access the company file (-6189, -816),” therefore, don’t worry.
Follow these few, utterly simple steps to get your QuickBooks Desktop multi-user network up and running again in almost no time.
As the first and foremost step, you would have to Run the QBRefresher tool on the computer that you’re having trouble with. What the QBRefresher tool does is that – it closes all the background processes that might be causing the error. It also does a mini refresh of your program files.
Now, If you are still seeing Error -6189, 816, you would want to move on to Step 2.
Sometimes full resetting of your system is the answer to the error that’s occurring. Follow these steps in order to perform a reset.
Upon following these steps, If QuickBooks opens, you’re good to go. But in case you’re still seeing Error -6189, 816, then just move on to Step 3.
If you host your application on your own network, QuickBooks Database Server Manager is an ideal solution that can help you in keeping your multi-user network stable.
Important: Please note, that if QuickBooks Database Server Manager is installed on any one of your workstations, then make sure that, this particular workstation isn’t set to host your multi-user network.
If you still happen to see the Error -6189, 816 and your company file (.QBW) is currently stored on a removable drive or online, then follow these given steps in order to move your files:
You can move your file even if you don’t back it up (but we always suggest backing it up, to avoid any mishaps). Moving the entire folder will not affect your data in any way, but if some files are not carried over, you can just restore them.
We stand by our promise of being available round-the-clock to attend to the needs of our customers and QuickBooks users, but it is always better to have safe practices when dealing with data, as it is very crucial for us. Let’s get to a few knacks:
We hope, our troubleshooting guide would have helped you in getting rid of the error, but for any further support or query feel free to reach out to our QuickBooks customer service phone number- +1-801-610-6141. Our QuickBooks customer support is always up and running and earnest to solve your queries.
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Last Updated on October 6, 2021 by admin