How to Fix QuickBooks Desktop Script Error?

A script error in QuickBooks Desktop can prevent you from accessing your company file and performing essential tasks. This error can be caused by a number of factors, including:

  • Corrupted or damaged QuickBooks Desktop files
  • Outdated QuickBooks Desktop software
  • Issues with your computer’s Internet Explorer settings

Troubleshooting QuickBooks Desktop Script Error

Method 1: Configure the Internet Explorer Browser in the Compatibility View

  1. Open Internet Explorer.
  2. Click the Gear icon in the top right corner of the browser window.
  3. Select Tools > Compatibility View Settings.
  4. In the Add Websites field, enter the following URLs:https://*.intuit.comhttps://*.quickbooks.com
    https://*.microsoft.com
  5. Click Add.
  6. Close Internet Explorer.

Method 2: Adding URL to the Restricted Websites List

  1. Open Internet Explorer.
  2. Click the Gear icon in the top right corner of the browser window.
  3. Select Internet Options > Security tab.

    Internet Options
    Security

  4. Click the Trusted Sites button. 

    Trusted Sites 

  5. Click the Sites button.
  6. In the Add this website to the zone field, enter the following URLs:
    https://*.intuit.com
    https://*.quickbooks.com
    https://*.microsoft.com
    Add this website
  7. Click Add.
  8. Uncheck the Required server verification (https:) for all sites in this zone box.Require server verification
  9. Click Close.
  10. Uncheck the Enable Protected Mode box.
  11. Enable Protected Mode
  12. Click Close.
  13. Close Internet Explorer.

Method 3: Turn off the Add-ons in the Internet Explorer

  1. Open Internet Explorer.
  2. Click the Tools menu.
  3. Select Manage add-ons.
    Manage add-ons
  4. Under Toolbars and Extensions, select All add-ons.
  5. In the list of add-ons, disable all add-ons.
  6. Close Internet Explorer.

Method 4: Verify the active scripting and then uninstall the Active X

  1. Open Internet Explorer.
  2. Click the Tools menu.
  3. Select Internet Options > Security tab.
  4. Under Scripting, select Enable Active Scripting.Enable Active Scripting
  5. Click Apply.
  6. Click OK.
  7. Close Internet Explorer.
  8. Open Control Panel > Programs and Features.
  9. Select Microsoft Office 20xx > Microsoft Active X.
  10. Click Uninstall.
  11. Follow the on-screen instructions to uninstall Active X.
  12. Restart your computer.

Conclusion

If you have followed the steps above and are still encountering a script error in QuickBooks Desktop, you may need to contact QuickBooks Desktop customer support for further assistance.